Return & Exchange policy

We ship anywhere within the United States
We accept returns or exchanges ONLY when processed within five calendar (5) days of receipt of your order (including weekend and holidays), NO EXCEPTION
All items returned or exchanged must be in the original conditions sent to you, with all tags, ribbons and labels intact and uncut (we will not accept returns or exchanges with cut ribbons, no exceptions)
Shipping is on us, however, we charge a handling and restocking fee for returns of $40 or 15% of your order (whichever is less)
To process a return or exchange within five (5) calendar days of receipt, please log into your account here: Account Login
A return or exchange will only be issued to you upon confirmation that all ribbons on your order are uncut and remain intact
For any questions or clarifications about our shipping and return policy, please email us at info@layo-g.com or call us at 212-503-8569