Overnight orders or rush shipment must be received by 1pm on a business weekday in order to go out the same day the order was placed
We accept returns or exchanges only when processed within thirty (30) days of receipt of your order
All items returned or exchanged must be in the original conditions sent to you, with all tags, ribbons and labels intact and uncut (we will not accept returns with cut ribbons)
Shipping is on us, however, we charge a $25 processing, handling and restocking fee for returns
To process a return or exchange within thirty (30) days of receipt, please email us at info@layo-g.com and a return or exchange confirmation will be issued to you upon confirmation that all ribbons on your order are uncut
For any questions or clarifications about our shipping and return policy, please email us at info@layo-g.com or call us at 212-503-8569
