We accept returns or exchanges only when processed within seven calendar (7)days of receipt of your order
All items returned or exchanged must be in the original conditions sent to you, with all tags, ribbons and labels intact and uncut (we willnotaccept returns or exchanges with cut ribbons, no exceptions)
Shipping is on us, however, we charge a $40 processing, handling and restocking fee for returns
To process a return or exchange withinseven (7)days of receipt, please log into your account here:Account Login
A return or exchange will only be issued to you upon confirmation that all ribbons on your order are uncut
For any questions or clarifications about our shipping and return policy, please email us at info@layo-g.com or call us at 212-503-8569
